DX, or Digital transformation, is the conversion of corporate system from a bureaucratic framework to a digital system. i.e. it’s a structural upheaval of at the entrepreneurial level pertaining to the tools of management, communication and the scheme of production in any business.
We, at our stratup, not only translate the needs of corporate, public & private, into a digital solution, we also conjure up this need and we treat it with an agile manipulation of the necessary technological tools. We create a fundamental change for businesses and we help them operate, deliver and lead differently. This process generates a challenging ‘customer experience’ and a new ‘operational processes’. We provide a solid technological rails on which we conduct our clients to their ever-growing digital restructuring.
DX according to MIT Sloan Review management stands upon 9 major pillars that defines as follow under a threefold of Costumer understanding, transforming operational process and business model transformation.
Companies are doing Costumer understanding consists in figuring out the consuming habits and behavior of costumers through for instance probing geographic segments, social media, online communities, timing and purchasing, besides Analytics-based analysis of the market.
Top line growth is including technological devices in several fields to replace human sales and such us in insurance or medicines where digital interactions substitutes human ones.
To change sales experience companies started using strategies like real time Tracking, CRM stratagem , geofencing and analytics based data to optimize its sales and decision-makings
Customer touch point: implicates digital initiatives such as social media or Crowdsourcing in the process of sales, which is engaging for the public in the process. Companies now opt for digital services like mobile app, social media or messaging services to save customers time and money.
Transforming operational processes includes ‘process digitization, worker enablement and performance management’ it focuses on Automating the process of work and accenting of creativity and skills of human resources. Worker enablement manifests in the change at the scale of location, proximity and time of work. Altering the ergonomic system is changing the classic time spent at office and the configuration of the team at work along with the real time communication tools between them and/ between them and clients.
Performance Management, the digitization of management starts alongside with transactional system where a database about (customers, HR, resources and so on) presents itself to help decision makers to take best decision and plan for future basing on real facts.
Business models transformation, is about Companies changing how their function and activities work and interact through. It facilitates circulating information in the corporation through digitally modified technology. It brings a remarkable growth regardless how small or big the business is.
The business, at a large scale, is creating digitally implicated devices, an end-to-end technologies at a variety of businesses. Either medical, airport, or other different businesses.
The digitization of the business’ strategies of usually goes at an international scale; it leads to an overseas connected businesses thanks to overseas connected technologies.
The above mentioned traits of global digital transformation of business are the ultimate pillars of digital transformation that every business, that aim to follow the realm of modernity and technnological sucess, has to follow or at least adhere to one of them.
Source: https://sloanreview.mit.edu/article/the-nine-elements-of-digital-transformation/