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ClientCarrefour TunisiaCategoryM-Commerce & Loyalty systemShare

Overview:

Carrefour Tunisia has revolutionized the retail experience by launching a mobile application that not only simplifies shopping but also rewards customer loyalty.
The app is designed to offer users exclusive promotions, personalized offers, and a robust loyalty program, all at their fingertips.
Through the app, customers can easily track their points, manage their accounts, and redeem loyalty points, while benefiting from a flowing shopping experience that allows them to browse products, create shopping lists, and locate the nearest Carrefour Markets in just a few clicks.

Carrefour Loyalty Card Mobile App

Strengthening customer engagement and rewarding loyalty with a convenient digital loyalty card, ensuring that customers are always informed and incentivized to shop at Carrefour.

Key Features:

Loyalty Card Creation & Management:
Easy Sign-Up & Connection: New users can effortlessly create a digital loyalty card, while existing cardholders can link their physical card to the app, ensuring streamlined access to benefits.

Track your loyalty points:
Users gain full visibility of their loyalty account with updates on their current points balance, recent transactions, and earned rewards.

Flexible Points Redemption:
In addition to redeeming points for product purchases, the app offers a unique “Recharge Téléphonique” option, allowing users to convert points into mobile phone credits—a feature that adds versatility and caters to diverse customer preferences.

Carrefour M-Commerce Mobile App

Provide an easy and flexible shopping experience that meets modern consumer needs by integrating multiple delivery options and personalized product recommendations into one cohesive platform.

Key Features:

Flexible Delivery Options:

  • In-House Delivery: Customers can opt for direct delivery to their doorstep for a hassle-free shopping experience.
  • In-Drive Pickup: Available at select Carrefour markets, this feature enables users to collect their orders at designated pickup spots without leaving their vehicles.
  • Collective Drive: Group orders are efficiently managed and distributed through designated collective drive locations, optimizing delivery logistics.
  • Express Delivery: For those urgent needs, express delivery ensures items are received swiftly, ideal for last-minute essentials.

The app also offers a comprehensive product catalog, as well as personalized recommendations based on users’ shopping preferences.

Order Tracking & Notifications:
Real-time order tracking keeps customers informed at every stage of the delivery process, with timely notifications that enhance the overall shopping experience.

→ Ready to experience smarter shopping and more rewarding loyalty benefits? Discover how Carrefour Tunisia is transforming retail—one tap at a time.